Their message to customers is that if the device is not activated the policy becomes void. 57. Ask a question about working or interviewing at Hastings Direct. 1 1 1 1 the windscreen or glass claim . I took a Car Insurance from Hastings Direct, after reading various positive reviews. Registered in England and Wales no. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Registered in England and Wales no. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Overall rating. In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. All policies are subject to English Law. 4. Inability to Contact Hastings Direct - a Catch 22! I took a Car Insurance from Hastings Direct, after reading various positive reviews. Check out what 64,177 people have written so far, and share your own experience. Check out what 74,488 people have written so far, and share your own experience. desktop, mobile, tablet, SmartTV) “We’re excited to be working with Hastings Direct and supporting its commitment to its customers with this innovative, game changing technology.” – Roy Murphy, … Do you agree with Hastings Direct's TrustScore? Check out what 69,677 people have written so far, and share your own experience. | Read 65,841-65,860 Reviews out of 69,677 Neither could I contact anyone at Hastings. Check out what 74,999 people have written so far, and share your own experience. Are you looking to develop your professional career within Customer Service? Hastings Direct: Unresolved Customer Complaints. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Based on 194 reviews. Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . When you speak to the Hastings Direct customer services team, you will realise that they run a very streamlined service which is one of the reasons they are able to offer cheaper premium to their customers. Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Free interview details posted anonymously by Hastings Direct interview candidates. Do you agree with Hastings Direct’s star rating? 5. Phone number : 0800 035 4801 Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. | Read 13,361-13,380 Reviews out of 74,999 . 0800 0354801 Hastings Direct Customer Services source. 3116518. I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. | Read 13,801-13,820 Reviews out of 70,016 Phone number : 01424735735 1 1 1 for a new claim prompt . | Read 73,641-73,660 Reviews out of 75,599 | Read 73,441-73,460 Reviews out of 75,586 54. working from home good for university. Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. | Read 72,421-72,440 Reviews out of 74,488 I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). I expect this negative comment will get a superficial concerned response from Hastings Direct, but believe me there is no real interest in the customer with this company. Do you agree with Hastings Direct’s star rating? Enabling customer self-service access across multiple devices (e.g. Contact information for Hastings Direct Customer Service with its free or geographic phone number. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Here For You During COVID-19 | Read 141-160 Reviews out of 64,177 3. Our community is ready to answer. 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . 36. Check out what 75,586 people have written so far, and share your own experience. Do you agree with Hastings Direct’s star rating? Do you agree with Hastings Direct’s star rating? Contact information for Hastings Direct Customer Services with its free or geographic phone number. Do you agree with Hastings Direct’s star rating? 32. Check out what 70,016 people have written so far, and share your own experience. 2. 1 like. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Product/Service Do you agree with Hastings Direct’s star rating? 1 1 vehicle prompt . 1. All policies are subject to English Law. 10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. People are all welcoming and the workplace culture is inviting. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. Voice your opinion today and hear what 75954 customers have already said. 3116518. I received a device to activate and put in the car. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Do you agree with Hastings Direct’s star rating? View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. Do you agree with Hastings Direct's TrustScore? Want to know more about working here? This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. 15. Ask a Question . 3.4. By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. Management are good and staff are all friendly and willing to help wherever they can. Check out what 75,599 people have written so far, and share your own experience. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). I received a device to activate and put in the car. Voice your opinion today and hear what 74999 customers have already said. 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