More often than not, your water softener works silently behind the scenes transforming your home’s hard water into soft water. There are two common reasons why the water softener is not softening the water. First, we are discussing the issue of too little water in the brine tank, or the water softener is not filling up. So, if this is the case, then you have to clean or sanitize the resin bed. The softener stops working after reaching its capacity and provides hard water to meet your demand. In the second reason, we have discussed the salt bridging earlier. If your water softener is not draining then there is a problem with the drain hose. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. 4 0 obj Knowing how to troubleshoot your water softener when it will not draw brine saves you time and money. Whether you’re looking to unlock tastier tap water for your family, stretch the life of your appliances or give your skin a boost, we’ve got quality soft water solutions just for you. 2 Description of the water softener system This water softener system includes a brine (salt) tank and a resin (media) tank with a backwashing control valve. 4. The drain flow softener or at the bottom inside of the cover of the water softener. Moreover, the water looks cloudy and even loses its color. If you need help troubleshooting water softener problems, you have come to the right place. First, the control valve is set incorrectly. Break up the mush and remove it from the container. What exactly does an Aqua Systems water softener as it runs the brine through the resin. If the concentration is below 60 mg/l, then the water is soft. I have a Whirlpool Water Softener Model Number WHES30 LE31 that was installed by a professional plumber about 8 years ago. Now, to solve this issue, you have to break the bridge. Required fields are marked *. 1 0 obj For example, when hard water with more than 10 grains of hardness per gallon gets softened, that softened water will contain anywhere from 20mg to 30mg of additional sodium to every 8 ounces of water. I emptied the brine tank and cleaned it and the Regenerant tank check valve. x 2 foot for the series 3000 unit or most of our Smart Choice systems. The Sterling IM Series represent an advanced line of water softeners designed to handle the most demanding household needs. %PDF-1.7 It all seemed to work fine. If it is there, break it. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is the time to go for the troubleshooting. Also, make sure that the drain hose is not in an elevated position. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Defunct Resin Beads . Once you have the assembly working freely, replace it and manually regenerate the water softener. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. I'm going over the math above and I'm missing a step. And its only solution is to replace it. POST a QUESTION or COMMENT about how to diagnose water softener salt dosing tank or brine tank operating problems; how much water is in the brine tank, how much salt, how salty or soft is the household water… Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. This mushing of the salt blocks the brine well that increases the tank’s water level. Help me understand, if you have the time (lol), how to determine the correct size of water softener. Many times the incorrect plumbing of the system becomes the reason for the non-working water softener. Sometimes a water softener refills the brine tank with water rather than drawing the saltwater brine into the softener. I have an AvantaPure 269 water softener that was here when I moved into my home. Use any blunt tool and carefully hit the salt bridge to crush it properly. stream $30.00 coupon applied at checkout Save $30.00 with coupon. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. a plumbing cross-connection somewhere in the building). Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. If your water softener is not working properly, then you must have to do testing first. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. View and Download Sterling HE Series installation instructions & owner's manual online. Too little or too much water in the brine tank. If you’ve got a salt-driven water softener, then your softener makes use of resin beads. Water Softener Troubleshooting Something wrong? MUST READ before going ahead with your next water softener repair, check out the most common water softener problems and how to fix them. Too much water also stops the softener from doing proper recharging. This issue, your water softener running at an inconvenient time, is easily solved by simply reprogramming the timer for your desired hour. To clean your brine tank which uses salt to rinse the resin tank peerless water is... 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